Oil Can Henry’s technicians are required to follow strict standards for a well-groomed, clean appearance and a positive approach to customers.

The distinctive Gatsby hat, bow tie and attractive shirt, pants and jacket support our brand positioning and remind customers that we’re detail oriented. As a result, our technicians have developed a well-earned reputation for friendly, professional attitudes and efficient service.

Our technicians are trained to work together as a professional automotive service team. They employ a double-check system known as the Command/Echo to ensure that each step in each service process is precisely completed on each and every vehicle. One employee calls out the step – the Command – and the other employee, when he has completed the step, answers – the Echo. The Command/Echo also assures customers that the service they are receiving is thorough.